Solitics’ Security & Compliance
Solitics sets a new standard by offering a single platform that incorporates extensive BI capabilities together with real-time customer engagement automation and personalization
At Solitics, our Security layout is designed to uphold the confidentiality, integrity, and availability of all computer and data communication systems, aligning with essential legislative, industry, and contractual requirements
Our policies, procedures, and standards are grounded in the framework provided by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), specifically ISO/IEC 27001. Furthermore, we ensure the robustness of our security measures through periodic audits conducted by an independent third-party body, validating our compliance with industry-leading standards.
Solitics is compliant with the following industry standards:
GDPR
Solitics proudly complies with the European Union’s Global Data Protection Regulation (GDPR), ensuring the highest standards in data protection. This commitment underscores our dedication to safeguarding the privacy and data rights of individuals within the EU, providing assurance to our customers and partners.
Read Solitics privacy policies.
ISO/IEC 27001:2013
Solitics holds ISO/IEC 27001 certification, an internationally recognized standard for information security. This certification affirms our commitment to best practices in establishing, maintaining, and enhancing an information security management system. It also demonstrates our dedication to assessing and addressing information security risks, tailored to the specific needs of Solitics and our valued customers. You can verify our ISO/IEC 27001 certification [here]. Your security is our priority!
SOC 2
Solitics proudly complies with the European Union’s Global Data Protection Regulation (GDPR), ensuring the highest standards in data protection. This commitment underscores our dedication to safeguarding the privacy and data rights of individuals within the EU, providing assurance to our customers and partners.
Read Solitics privacy policies.
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Sensitive data leakage protection
Autonomous Sensitive Data Filtering
Sensitive Data Filtering
Zero PII Environment - 1
Zero PII Environment - 2
Access control
Extensive Audit Log
Role Based Access Control
MFA For users and APPs
LDAP / OPENID / SAML connectivity
Data encryption
3 Layers Encryption at Rest
Encryption in Transit
Resiliency
Multi A-Z Deployment
Continuous Encrypted Backups of the Data
Scalable
Data privacy
PII Protection Features - 1
PII Protection Features - 2
Privacy Rights Automation
GDPR Embedded Features
Member Data Consolidation and Control
Monitoring and support
24/7 monitoring of data discrepancies and security threats
Best in class support
Solitics is trusted by leading brands
You can rely on us
Last updated on May 28 at 08:48am UTC
Solitics Security Best Practices
Product security:
Solitics follows security and privacy best practices.
We’ve implemented a combination of policies, procedures, and technologies to ensure that all data is adequately protected and secured.
Product status:
Solitics Data is a managed by cloud integration platform hosted on Amazon Web Services. It operates in AWS EU region. You can read our Solitics Data Security Architecture Overview.
Business continuity
Solitics maintains a business continuity plan regarding how we respond to disruptive events. The plan addresses: data backup and recovery; all mission-critical systems; financial and operational assessments and checklists; alternative communications with customers, employees, and regulators; evacuation plans; alternate physical location of employees; critical suppliers and regulatory reporting.
Security incident response
Security incident response At Solitics, a security incident is any event assessed by our CISO and/or DPO that violates our policies or threatens the security of information systems. We identify incidents through system monitoring, staff reports, or service issues. Incidents, once discovered, are promptly declared, documented, and categorized by their importance—critical, high, medium, or low—based on potential data exposure or resource criticality. Your security matters to us!